Bibliomation has created a fee-based service to meet the needs of libraries for on-site technical support in all areas of PC and LAN functionality.

Services include:

* Installing and maintaining software, including upgrades and patches, for:
o Antivirus
o Operating System
o Web browser
o Desktop security
o Gates Foundation user policies
* Performing hardware installations and repairs
* Cleaning, dusting, lubricating equipment
* Maintaining and configuring local area networks
* Troubleshooting potential areas of concern, e.g., aging equipment, faulty wiring
* Technology planning
* Staff training

For libraries requesting BiblioTech support for the first time, the service begins with a site audit. BiblioTech staff will visit the library, analyze the traffic on the LAN, inspect hardware and software currently in use, and meet with the director or designated staff to discuss plans and evaluate the support options that are available to the library through BiblioTech.

Bibliomation Liaison Certification Program

The Bibliomation Liaison Certification Program (LCP) is designed to empower libraries to become more self-sufficient by increasing staff technology expertise. The LCP is a two-day formal training curriculum presented by BiblioTech staff.

Liaisons are trained in maintenance and troubleshooting of PCs as they relate to the library’s local area network. At the conclusion of the course, a competency test is administered. Course attendance and successful completion of the competency test make the library eligible for a lower BiblioTech rate schedule.

For more information on BiblioTech or the Liaison Certification Program please contact
Tom Sweda at 203-577-4070 ext.110

Bibliomation Speaking Engagements

We’re spreading the good news about Evergreen!

Here are a couple of speaking engagements Bibliomation staff are involved in:

PaLA – Pennsylvania Library Association Conference
October 25th – “Evergreen Open Source Library Systems – Coast to Coast”
I’ll be speaking along with Jed Moffitt of KCLS, Elizabeth McKinney of Georgia PINES, and Jim Corridan of Evergreen Indiana. The conference is in Lancaster, PA. I’ve never been to Lancaster before and I hear that it’s lovely so I’m really looking forward to this trip.

ALA 2011 – New Orleans
Melissa Lefebvre, Bibliomation’s Open Source Project Manager, will be speaking with Jenny Turner of PALS (Minnesota) and Shae Tetterton, Project Manager for Equinox, Inc., about their Evergreen migration project experiences. The title of their program is “Project Manager’s Jambalaya: 1 part MLS, 1 part open source, and a whole lot more!” This program is being sponsored by LITA.

Come check us out!

Amy Terlaga, Assistant Director, User Services

Migration Preparations are Underway!

Our Evergreen servers have arrived! There are 18 servers in total, with enough power and room to handle our member libraries, plus room for growth!

We’re just now working out the details of our migration plan. Melissa Lefebvre, our Open Source Project Manager, is sketching out our time line as I write this. We plan to bring our libraries up on a version of Evergreen 2.0, the release that King County is coming up on later this month. We’ll start with our ten development partners – we will move them over to the new servers sometime in early 2011. Then we’ll bring in the East Haven Public Library. We hope to have them up on Evergreen in early March. Then we’ll focus all of our energies on migrating our 48 public libraries off of Horizon and onto Evergreen by Memorial Day weekend. After that, we’ll move the Bridgeport Public Library and its branches over later next summer. Lastly, we’ll make sure that our 19 K-12 schools are up on Evergreen in time for the new school year, September 2011.

Whew! That should keep us busy for the next year!

Amy Terlaga, Assistant Director, User Services
Bibliomation, Inc. / terlaga{at}biblio{dot}org

School is in session!

The Lebanon Schools are up and running with Evergreen. Lebanon Middle School and Lyman Memorial High School went live yesterday. The elementary school will be up with their new ILS on Monday.

Lebanon’s move to Evergreen has been fantastic. The three librarians are engaged, supportive, and fun to work with. The libraries are popular spots for the students to spend time in. In short, the Lebanon school libraries are a vibrant new member of the Evergreen community.

The students know there’s a new system and a few searched for books on the first day of school. Instruction begins in a week or two for the middle school students. Yesterday, the fifth graders had an introduction to the library and lined up enthusiastically to check out some fun reading material.

Lebanon Schools are Bibliomation’s first Evergreen schools and we’re off to a great start! The planned enhancements will only make next year even better – we can’t wait!

KCLS provides a preview of their new Evergreen OPAC!

King County Library System, in Washington state, goes live on Evergreen at the end of September. Check out this video overview of their new, whiz-bang Evergreen web catalog: